Your privacy matters to bbkk. This Privacy Policy explains exactly what personal data we collect when you use the bbkk platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We have written this in plain language so every player in Bangladesh can understand it without needing a legal background.
Six principles that guide how bbkk handles your personal information every single day.
All personal data collected by bbkk is stored on encrypted servers with restricted access. Only authorised personnel with a specific operational need can access player data. bbkk conducts regular security audits to ensure data storage standards remain high.
bbkk does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We use it only to operate the bbkk platform and provide you with the services you signed up for.
Every bbkk player in Bangladesh has the right to access, correct, or request deletion of their personal data. You can submit a data request at any time by contacting bbkk support. We will respond within 30 days and action your request promptly.
bbkk uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. We explain every type of cookie we use in this policy. You can manage cookie preferences through your browser settings at any time.
bbkk will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting support.
bbkk does not keep your personal data longer than necessary. Retention periods are defined for each data category and are based on operational, legal, and regulatory requirements. When data is no longer needed, it is securely deleted or anonymised.
Plain Language Notice: This Privacy Policy is written to be understood by everyone, not just lawyers. If anything is unclear, contact bbkk support and we will explain it directly. Your privacy is important to us and we want you to feel confident about how your data is handled.
bbkk is an online gaming platform operating at bbkk.onl, serving players in Bangladesh. When this Privacy Policy refers to "bbkk", "we", "us", or "our", it means the bbkk platform and the team responsible for operating it. bbkk is the data controller for all personal information collected through the platform, the bbkk app, and any related communications.
This Privacy Policy applies to all users of the bbkk platform, including registered players, visitors to the bbkk website, and anyone who contacts bbkk support. By using bbkk, you acknowledge that you have read and understood this policy. If you do not agree with how bbkk handles personal data, you should not use the platform.
For any privacy-related questions or requests, you can contact bbkk directly at [email protected]. Our support team is available 24/7 and will respond to privacy queries within two business days.
bbkk collects personal data that is necessary to operate the platform, verify player identities, process transactions, and provide customer support. We do not collect data beyond what is needed for these purposes. The categories of personal data bbkk collects include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account verification, age verification, fraud prevention |
| Contact Data | Mobile number, email address | Account communication, support, transaction notifications |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals, fraud detection |
| Gaming Data | Bets placed, games played, win/loss history, session duration | Platform operation, responsible gaming monitoring, personalisation |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, time on platform | Platform improvement, user experience optimisation |
| Communication Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
bbkk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent .
bbkk collects your personal data through the following channels:
bbkk does not purchase personal data from data brokers or any third-party data sources. All data we hold about you comes directly from your interactions with the bbkk platform or from the service providers you use to transact with us.
bbkk uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which bbkk processes personal data are:
bbkk will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request a human review of that decision.
bbkk does not sell your personal data to anyone. We share data only with trusted service providers who help us operate the platform, and only to the extent necessary for them to perform their specific function. All third parties who receive bbkk player data are contractually required to handle it securely and use it only for the purpose for which it was shared.
The categories of third parties bbkk may share your data with include:
bbkk never shares your personal data with advertisers, data brokers, or any organisation for the purpose of targeting you with third-party marketing.
bbkk uses cookies and similar tracking technologies on the website and in the app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use bbkk. Below is a breakdown of the types of cookies bbkk uses:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bbkk platform. bbkk does not use third-party advertising cookies or allow external ad networks to track you through the bbkk platform.
bbkk retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable law. The following general retention periods apply:
When data reaches the end of its retention period, bbkk securely deletes or anonymises it so it can no longer be linked to any individual player. If you request deletion of your data before the end of the retention period, bbkk will action the request to the extent permitted by law.
As a bbkk player in Bangladesh, you have the following rights over your personal data. bbkk is committed to honouring these rights promptly and without unnecessary barriers.
To exercise any of these rights, contact bbkk support at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 48 hours and respond in full within 30 days. There is no charge for submitting a data rights request.
bbkk takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. If bbkk becomes aware of a data breach that affects your personal data, we will notify you promptly and take immediate steps to contain and investigate the incident. You can help protect your account by using a strong, unique password and enabling two-factor authentication in your bbkk account settings.
bbkk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the bbkk platform or provide any personal information to us.
If bbkk discovers that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe that a minor has registered on bbkk, please contact us at [email protected] so we can investigate and take action immediately.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. bbkk supports all efforts to keep gaming away from underage individuals.
bbkk may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, bbkk will notify registered players via email and in-platform notification before the changes take effect.
The most current version of this Privacy Policy is always available on this page. The "Last Updated" date at the top of the page reflects when the most recent revision was made. We encourage you to review this policy periodically so you stay informed about how bbkk protects your privacy.
If you continue to use bbkk after a policy update has been communicated, that constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may request account closure by contacting bbkk support.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bbkk handles your personal information, please get in touch. Our team is available around the clock and takes all privacy queries seriously.
For related policies, please also read our Terms and Conditions and Responsible Gaming page. Together these documents form the full framework governing your use of bbkk.
Your data is safe, your privacy is respected, and your winnings are yours. Join hundreds of thousands of players in Bangladesh who trust bbkk for a secure, fair, and transparent gaming experience.
18+ only. Please gamble responsibly. Responsible Gaming